Support Payments

(You can find your AWS Account ID/Subscriber # here: https://console.aws.amazon.com/billing/home?#/account)
Prepaid Support

If you need to purchase Prepaid Support Hours, you can do so here. Please consult with AWS FreePBX® Support personnel by submitting a Support Request (click here) BEFORE you purchase Support Credits. MOST of our basic technical support is supplied to AWS FreePBX® Subscribers FREE OF CHARGE.

DO NOT USE THIS BUTTON TO PAY FOR AWS SOFTWARE OR SERVICES, FREEPBX® COMMERCIAL MODULE LICENSES, OR INVOICES/QUOTES. YOUR PAYMENT WILL NOT BE POSTED TO THE RIGHT PLACE!  WE DO NOT ISSUE REFUNDS FOR UNUSED PREPAID SUPPORT! PREPAID SUPPORT CREDITS ARE AVAILABLE FOR UP TO 12 MONTHS AFTER PURCHASE AND ARE LINKED TO YOUR AWS SUBSCRIBER #. PLEASE CONFIRM YOUR AWS SUBSCRIBER # BEFORE COMPLETING YOUR PAYMENT.

Invoices & Quotes

If you have an existing Invoice or Quote from TheWebMachine Networks or Rebar IT Outsourcing, you can pay it here. 

DO NOT USE THIS BUTTON TO PAY FOR AWS SOFTWARE OR SERVICES, FREEPBX® COMMERCIAL MODULE LICENSES, OR "A LA CARTE" PREPAID SUPPORT HOURS. YOUR PAYMENT WILL NOT BE POSTED TO THE RIGHT PLACE!

The Home of AWS FreePBX®

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TheWebMachine Networks is a division of Rebar IT Outsourcing, a Technology Contract Services company.

 

If you are in need of Technical Support, first try visiting our Support Forum. There, you will find our FAQs and user discussions on the most common issues experienced. You may also contact our friendly and knowledgeable Support Staff by using the "Live Chat or Support Request" button below or the floating on the right.

FreePBX® is a Registered Trademark of Sangoma Technologies and is used with permission.
TheWebMachine Networks is a fully licensed and certified Sangoma partner.
Amazon Web Services is a trademark of Amazon.com, Inc. or its affiliates in the United States and/or other countries.
TheWebMachine Networks is an AWS Partner Network Member.